New manager or getting your first big promotion? 

Getting the foundations in place from the start will help you settle quickly into your role. It all starts with understanding management and leadership looks like in today’s world of work.   

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82% of managers have no formal training 

They’re expected to handle more meetings, more responsibility, and deal with the needs of their team almost overnight. For many managers, this can lead to stress, anxiety and feeling like they are going to be “found out” at any time.  

Understand the management role 

And avoid some of the early pitfalls that can hold you back from thriving in your new role.  

By learning the foundations of what managers need such as communication skills, motivational skills and the techniques to get the most out of your team, you will find the transition into leadership much easier.  

We deliver the training using practical exercises and you should come ready to take part in the day. You will leave with skills ready to implement in their role

In this course, you will learn:  

  •  How to hone your management and leadership skills 

  • Understand what best practice looks like 

  • Learn what responsibilities managers need to take on including accountability and authority 

  • Understand the difference between management and leadership 

  • Develop your skills using management and leadership approaches 

  • What is meant by “organisational culture”, business mission, vision and values 

  • The impact of a manager’s role and how it contributes to business success 

  • Effective communication and behavioural styles 

  • Skills for listening, questioning and language 

  • Influencing and negotiation skills 

What’s included:  

  •  One-day training in our training room – a neutral space which encourages open conversation 

  • Refreshments on the day 

  • Workbook  

  • Supporting templates and checklists.  

At the end of the training, you will be equipped with the skills and knowledge for your new and next day. 

Understanding the Management Role training is for:  

✅ New or aspiring managers 

✅ Established and senior managers without formal training 

✅ Employees showing leadership qualities 

✅ Managers struggling within their role, suffering from stress or imposter syndrome 

✅ Business founders of start-ups who are seeing significant team growth 

✅ Managers who need extra support with their teams.  

Understanding the Management Role training is not for: 

❌ Managers who believe they already know it all and have nothing to learn 

❌ Anyone who wants a box-ticking exercise. 

 

Testimonials:  

Extremely useful that is relevant to any role. Everything I’ve learned in this session will improve my management skills.
The practice on real-life scenarios is invaluable for daily working life.
Really useful skills to open up these kind of conversations.
 

FAQs: 

  • Yes, if you have at least six managers who you want trained on Understanding the Management Role, we can arrange for a training event specifically for your business. If you have less than six managers, book a call with Duncan to find out how we can help you.

  • It’s a one-day course and runs over usual office hours of 9am –5pm with an hour break for lunch.

  • We limit our training days to 8 people so that everyone has a chance to take part in the exercises and get feedback. If the group is full on the date you want to attend, we will look at alternative options with you.  

  • If you want us to run the course for your business, we can have a chat about how this will work. It’s important that training takes place in a safe, neutral space so that your managers feel free to have open discussions. They will also need to practise their new skills, which is best done away from the temptation to check emails or any other interruptions.  

    Book a call with Duncan to discuss how we can help.  

  • Yes. We like to make sure that the course is right for your managers before we book anyone on. It also gives you the chance to ask us any questions and we can understand a bit more about your business. Book a call with Duncan here.